Last Updated: October 18, 2024
Your Privacy Matters to Us!
At Chateau de la Beaute, we want you to feel confident and beautiful inside and out when you visit us in
person or online. This is why we want you to know exactly how we use, and don’t use, the personal
information you share with us. This Privacy Policy describes how we collect, use, and share your personal
information and the choices you may have regarding our use of your “Personal Information”. By using
our website, you agree to be bound by this privacy policy. We may update and make changes to this policy,
so we encourage you to review it periodically.
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When you use our website, certain Personal Information is automatically collected by our website analytics provider including the following:
Online Activity. Information about your browser, network, and devise, interactions with our website, including browsing and search history prior to coming to our website. This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searched, and timestamps.
Location Data: Information about your device’s location when you use our services.
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You can access and use our website without providing personal details that could identify you as an individual; however, some features of our website, such as scheduling an appointment or purchasing product, will require your input of Personal Information. In the twelve (12) months prior to the “last updated” date of this notice, we may have collected the following types of Personal Information:
Identifiers; Customer Accounts. Personal Information as defined in California Customer Records law such as your name, email address, phone number, mailing address, account information (e.g., unique user ID and password), and Internet Protocol (IP address).
Booking Information. Details you provide when booking, such as appointment preferences and services selected.
Payment Information: Your credit or debit card details and billing address, or bank account information, to process your payments.
Contact and Intake Forms. Information from forms you fill out during your visits, which may include health-related details to help us provide better services.
Purchase History. Records of your purchases and transaction history with us, including details relating to your purchase (for example, your shirt size).
Visual Information. Security footage at our location.
Feedback and Submissions. Any additional information or materials you share with us willingly.
Please note, Personal Information does not include publicly available information.
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Our payment processor(s) MeevoPay and Squarespace and booking platform Meevo by Millenium will also collect Personal Information from you. You can read their privacy policies at https://www.squarespace.com/privacy and https://www.meevo.com/privacy As you go through checkout, this website may auto complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
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We collect your Personal Information from:
You—in person, by telephone, text or email, and/or through our website during transactions, account creation, participation in subscription or loyalty programs, contacts with customer service;
Automatically through third parties such as internet service providers, social networks, and data analytics providers (for example, when you visit our websites or click on advertisements or links in emails you receive from us); and
Third parties with your consent (such as your bank).
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We collect and use consumer Personal Information for the following business purposes:
To perform the services, treatments, and products you choose
To improve our services, treatments, and products
To set up and manage your user account
To maintain smooth operation of our website and services
To send important updates and communications related to your appointment and our services
To remind you of items left in your cart
To enhance our services and offerings based on your feedback
To handle bookings and process payments efficiently
To assist with your inquiries or request for customer support
To customize your services for a better experience
To inform you of any promotions or special offers
To advertise or market our services, treatments, and products via email or social networks.
Please note, you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
To create targeted advertisement and marketing plans
To comply with legal or regulatory obligations
To respond to legal requests and provide information required by or relating to audits, inquiries, or investigations by regulatory bodies
To publish customer testimonials and feedback to our website or social media pages
To protect our website users from unauthorized activity and misuse
To uphold our terms of service and this privacy policy
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If you choose to opt in to receive text messages from Chateau de la Beaute, you acknowledge and consent to receive appointment reminders and marketing information about our products and services. Affirmative consent is required to receive text messages from us, and you must explicitly opt in when you schedule your service. You may withdraw your consent at any time by following the opt-out instructions provided in the text message or by contacting us directly at reserve@chateaudelabeautespa.com. We will honor your request to opt out within a reasonable time Frame
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In the preceding twelve (12) months, we may have shared the following categories of Personal Information with the following categories of third parties for cross-contextual behavior advertising:
Categories of Third Parties and Purposes of Sharing
Website host and analytics provider, Squarespace
Merchant Partners
Social Networks such as Instagram and TikTok
For joint marketing and targeted advertising.
Categories of Personal Information
Identifiers such as your name, address, or account information
Demographics such as age, sex, race, or date of birth
Commercial information such as purchase or transaction history
Site analytics, internet or other electronic network activity information such as browsing history and search history.
“Cross-context behavioral advertising” means advertising that is targeted to you based on Personal Information obtained from your activity across businesses, distinctly branded internet websites, applications, or services. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to opt-out of the sale or sharing of your Personal Information for purposes of cross-contextual behavioral advertising or targeted advertising.
We do not knowingly sell or share the Personal Information of consumers under 13 years of age
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Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The Cookies Squarespace Uses. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
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In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose with the following categories of third parties:
Categories of Third Parties and Business Purpose for Disclosure
Service providers we use to help deliver our services and products to you to you, such as payment service providers and our booking platform
Other third parties we use to help us run our business, such as our website host
Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers
Our bank
Categories of Personal Information
Identifiers such as your name, address, or account information
Demographics such as age, sex, race, or date of birth
Commercial information such as purchase or transaction history
Internet or other electronic network activity information such as browsing history and search history
Location data
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Our website is not directed at, nor intended for use by, children under the age of 13. We do not knowingly allow anyone under the age of 13 to provide personal information on our website. Children should always obtain permission from a parent or guardian before sending personal information over the Internet. If you believe we might have obtained personal information from or about your child, please contact us at reserve@chateaudelabeautespa.com and we will delete the information.
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You have the following rights as a California consumer:
Right to know what Personal Information the business has collected about you, including:
The categories of Personal Information we have collected
The categories of sources from which the Personal Information is collected
The business or commercial purpose for collecting, selling, or sharing Personal Information
The categories of third parties to whom we disclose Personal Information, and
The specific pieces of Personal Information we have collected about you.
Right to delete Personal Information that we have collected from you with certain exceptions, including where the information is necessary to complete our transaction with you. Upon receipt of a verifiable request from you, we will:
Delete your Personal Information from our records
Direct any service providers or contractors to delete your Personal Information from their records
Direct third parties to whom the business has shared your Personal Information to delete your Personal Information unless this proves impossible or involves disproportionate effort.
Please note that we may not delete your Personal Information if it is reasonably necessary to:
Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of an ongoing relationship with you;
Comply with the California Electronic Communications Privacy Act;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right to correct inaccurate Personal Information that we maintain about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate Personal Information.
Right to opt-out of the sharing of your Personal Information for cross-contextual behavioral advertising.
Right not to receive discriminatory treatment for exercising any of these rights. This means we cannot, among other things:
Deny goods or services to you;
Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Provide a different level or quality of goods or services to you; or
Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Please note that we may offer loyalty, rewards, premium features, or discounts, consistent with these rights or payments as compensation, for the collection of Personal Information or the retention of Personal Information.
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You can submit a request to exercise your rights to access, correct, or delete your Personal Information by sending an email to reserve@chateaudelabeautespa.com and providing us with your name, address, phone number, email.
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For questions or concerns about our privacy policies and information practices, please contact us at 415.306.9850 or reserve@chateaudelabeautespa.com.